Who we are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. About the Job As a part of the Client Service Center (CSC), the Consultant works directly with clients (either on site or virtually), to drive the implementation process and empowers clients to quickly make use of their Brightly products. A day in the life of this role will include interviewing supervisors to identify operational needs of the software, configuring and importing data into the application as needed, training end users on using the application and supporting clients as they go-live. You will collaborate with the Engagement and Implementation teams by providing documentation of services provided, as well as outlining any outstanding Implementation needs. What you will do * Traveling to client locations to implement software, train, and provide user support * Consulting virtually on software configuration * Providing feedback and input on client-industry and CMMS/EAM standard processes * Using existing client data and processes to successfully implement Brightly’s software * Collaborating with other CSC teams to ensure clients receive outstanding service * Providing succinct handoff documentation and prescribe vital follow-up activities for clients’ implementation needs. Documenting and communicating activities and results internally and externally. * Relaying critical client and market needs to the Product Management team, to guide decision making in our Agile Development Cycle * Promptly engaging project coordinators and other Brightly collaborators when implementation projects stall * Continuously seeking new knowledge and development within Brightly products, client industry, processes, and professional skills. This role is remotely based in the United States, anticipating approximately 50% domestic travel. Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. You'll benefit from: Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html The pay range for this position is $73,500 - $126,000 and the incentive target is 15% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location. What you need * 2+ years' experience using or implementing CMMS or EAM software * Spanish/English bilingual fluency * Prior experience in the manufacturing industry in operations, maintenance, or facilities * High comfort level presenting to and interacting with clients at all organizational levels * Excellent oral, verbal, and written communication * Advanced capabilities in Microsoft Excel, proficiency in MS Office suite * Adaptability to change within a fast-paced environment in a growth-oriented company * A continuous improvement attitude, focusing on individual development as well as the team and the company What makes you a Standout * Manufacturing or Maintenance Industry certifications such as CMRP, CAMA, Six Sigma, ISO 55000, CMMS or EAM vendor certifications, etc. The Brightly culture We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us. Our Commitment to Equity and Inclusion in our Diverse Global Workforce: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the every day with us. Brightly maintains a Drug Free workplace in accordance with applicable law. #brightly #VeteranCareers #TransitioningServiceMember #MilitarySpouse