Kick start your career journey! Experience@Siemens is an exciting opportunity for new Graduates from college or university to transition from academic to the workplace. Siemens Canada will provide you with practical and meaningful work experience as you start your career journey and help you build business skills. We are passionate about innovations that mean real progress. We are excited about technologies that still need to be developed. What about you? Do you want to use your curiosity, passion, and creativity to make the lives of millions of people easier and better? Join us as a recent graduate -by beginning your early career through Experience@Siemens New Graduate Program. Whichever path you take, we’re looking forward to seeing your perspective. Recent graduates enrolled in this program will be partnered with a mentor and receive one on one coaching and guidance in support of their development and to help navigate their early career. In addition, this program will help students establish contacts and widen their network to excel in their career journey. Experience@Siemens offers experiential learning and flexibility, allowing you to balance your personal life and career goals. Why you’ll love working for Siemens. * Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. * Solve the world’s most significant problems - Be part of exciting and innovative projects. * Engaging, challenging, and fast evolving, cutting edge technological environment. * Opportunities to advance your career and mentorship programs on a local and global scale. * Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. * Opportunities to contribute your innovative ideas and get paid for them! * Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2023, Canada’s Top Employers for Young People 2024, and Greater Toronto's Top Employers 2022. What will you do? * Effectively answer incoming calls and resolve customer complaints/issues in a professional manner * Responds to telephone and e-mail requests for service, products or information from customers and other team members * Other administrative duties as assigned * Actively participate in building a supportive team environment that fosters positivity and engagement * Actively seek and initiate process improvements to improve efficiency and cost savings * Identifying opportunities for data-driven strategies What will you need to succeed? * New graduate from University/college in Business Administration or related field * Graduated from post-secondary within the last 12 months. * Above average study performance (Accumulative average > 2.5 (B-)). Transcripts to be provided upon request. * Bilingual (French, English) both verbal and written is required * Intermediate skills in all MS Office applications. With special emphasis on Excel including knowledge of functions such as VLOOKUP and pivot tables. * SAP and Salesforce experience is an asset * Proven success within customer service role is strong asset * A strong customer focus with the ability to understand the customer’s requirements. * Must be detail oriented with the ability to work effectively both independently and in a team environment * Strong organizational skills with the ability to plan and priorities workload. * Must be proactive, self-disciplined and able to demonstrate a high level of productivity * Strong analytical thinking and decision making * Results driven and growth Mindset About us. We share our ideas and champion the people behind them. Siemens Canada is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose, adding real value for customers since 1912. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. As of September 30, 2023, the company has approximately 4,200 employees from coast-to-coast and 33 office and production facilities across Canada. Siemens Canada has a revenue of ~ CAD $2Billion. To learn more about Siemens Canada, visit our website at [1] www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s): * The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally; * The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally; References Visible links 1. http://www.siemens.ca/